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Just want to know what you need to do?

If you receive WTTW through an antenna or "rabbit ears" and you currently do not subscribe to cable or satellite, you have 3 options:

1. Purchase a converter box for each television set in your home that receives TV signals through an antenna.

2. Or, purchase a new television set with a built-in digital tuner.

3. Or, subscribe to cable or satellite that carries the channels you want to watch.


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DTV Transition » Cannot receive wttw11 anymore

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Barbara Payne
Unregistered guest

Posted on Friday, March 27, 2015 - 01:56 pm:

I seem to lose the WTTW signals for 11-1, -2, -3 every Thursday. "Weak or no signal" is the message I get on the TV. WTTW customer service states "We have no problems. This is your issue. It's probably trees or buildings," she says. Excuse me, my trees and buildings are here every day of the week all year long - they don't move. My antenna doesn't move. The signals come in fine other days. I'm surprised at WTTW's attitude, but clearly they haven't the foggiest idea what to do.


Posted on Tuesday, March 24, 2015 - 05:04 pm:

Has anyone from WTTW answered this problem? I'm the far west suburbs too and it was fine until a month ago. I have excellent digital antennas and can't see a problem on my end. Please WTTW at leas give us an answer.

Jim Williams
Unregistered guest

Posted on Friday, February 13, 2015 - 11:15 pm:

We've gotten channel 11-1, -2, -3 fine with our rooftop antenna for years, but it's vanished in the past few days.

Can anybody from the station tell us what's going on?

john lech
Unregistered guest

Posted on Friday, February 13, 2015 - 08:16 pm:

2-13-2015: no wttw signal in 60629 either

Unregistered guest

Posted on Friday, February 13, 2015 - 05:31 pm:

All Channel 11 stations vanished for us a couple of days ago. Were able to reprogram the TV with built-in digital reception but the TV with the digital tuner accessory equipment can't receive a signal. All other stations are fine....

Unregistered guest

Posted on Thursday, February 12, 2015 - 07:08 am:

No channel 11 signal for 2 days now, and we have 3rd story rooftop antenna. We also live only about 10 blocks from WTTW studios! All other stations come in fine. Has anyone from WTTW addressed this?


Posted on Tuesday, February 03, 2015 - 10:03 am:

Having the same problem, St. Charles area. All the WTTW channels are breaking up. Looks like they have WBBM (Ch. 2) Syndrome.

Joe S.
Unregistered guest

Posted on Sunday, February 01, 2015 - 02:09 pm:

Having the same problem. All the other on-air channels are fine, but all the 11's are gone. Happened last Sunday, too.

Shar Stine
Unregistered guest

Posted on Sunday, February 01, 2015 - 12:22 pm:

I have digital TVs and use a rooftop antenna. WTTW was coming in the evening of January 31, 2015, but after midnight all four of the WTTW channels disappeared and the screen says, "no signal." I have run the channel scan multiple times on both of my TVs, but the channels are still gone.

Unregistered guest

Posted on Tuesday, January 27, 2015 - 06:03 pm:

I'm in Hawthorne, Florida. No channels on my converter box for over 24 hours. Never happened before.

Unregistered guest

Posted on Thursday, January 15, 2015 - 05:03 pm:

Also cannot get Channel 11 anymore, 11.1 - 11.3 that is.

Ruth B
Unregistered guest

Posted on Tuesday, January 06, 2015 - 03:36 pm:

Also cannot get Channel 11 anymore, 11.1 - 11.3 that is. 11.4 somehow upset our Sony Bravia, which is possibly 2-3 years old. After noticing the problem I reprogrammed analog & digital channels and added 2.11 but still didn't get 11. Should not need a converter box as I did not before.

Unregistered guest

Posted on Sunday, January 04, 2015 - 08:24 pm:

it's 1/4 and i still cannot get wttw on my convertor box --- has anyone had any luck getting wttw back?

Linda Shelton

Posted on Friday, January 02, 2015 - 08:30 pm:

Same thing with me. As of Jan 1, 2015 my TV reception for 11.1, 11.2, 11.3, 11.4 have all gone dead. Does anyone have an explanation. I still get chanel 2,5,7,9,20 and higher digital reception.

Joliet, IL
Unregistered guest

Posted on Thursday, January 01, 2015 - 02:10 pm:

We are in west Joliet. Since 8PM on 12/31/14, we have lost all WTTW channels (11-1,2,3). Can someone from WTTW comment on this? We see there seem to be similar postings of reception problems.

Maryann Brooks
Unregistered guest

Posted on Thursday, January 01, 2015 - 01:52 pm:

Relieved to know I'm not the only one trying to solve the mystery of what's happened to WTTW Channel 11 -- all three versions just went blank after midnight (Dec. 31) in the midst of the Sherlock Holmes Mystery marathon, no less (very curious). All other stations -- including WYCC -- are clear as a bell, so it must be something at the station end of things. At least I can stop messing with my antenna.

Laura Dahl
Unregistered guest

Posted on Thursday, January 01, 2015 - 12:14 pm:

Cannot get 11.1, 11.2, or 11.3 on my TV. It was fine the last time I viewed TV (about 10 days ago) but last night and this morning it won't come in at all. All other channels are coming in fine.

don heimburger
Unregistered guest

Posted on Thursday, January 01, 2015 - 11:31 am:

Yes we have the same problem as of last night Dec 31, 2014), can't get WTTW. Does anyone know what happened or how we get it now? D. Heimburger, River Forest

George Jackson

Posted on Wednesday, December 31, 2014 - 08:52 pm:

My hd tv has a signal meter and wttw 11.1, wttw 11.2 Prime and wttw 11.3 Create have no signal at all. This suggests they may have been turned off. wycc 20.1 still works fine. Something is rotten in Chicago.

marcia Jones

Posted on Sunday, December 28, 2014 - 06:43 am:

I can't get any channels on my tv now with my outdoor intenna what happened? It was fine until 2 days ago.

azalia hatwood

Posted on Wednesday, September 25, 2013 - 08:32 pm:

Help ( prime & create ) 369 & 370 i have comcast cable and get very poor signals 247 daily. Just what can you do about it
.whats going on!!!!!!!?????


Posted on Thursday, October 21, 2010 - 07:01 pm:

i cannot get any signal for channel 11.. i have a digital antenna and have been fine until 3 days ago.. what is going on? Does wttw people know what is going on?

Sharon Grandfield

Posted on Friday, October 23, 2009 - 09:59 am:

Since Wed. October 18. 2009. my reception of WTTW channels has broken up...reporting "no service". Have you changed anything? I watch mostly WTTW stations and have had no problems until now.


Karen A.Ertl

Posted on Tuesday, September 08, 2009 - 09:24 am:

The only pbs station I get w/o any problem is 20. All of their channels come in good. A few weeks ago, I started having a problem. I get the program for a few seconds. Then it goes away. I get intermittent reception. BTW, I'm in zip code 60466, also. I had a roof antenna installed before the Feburary date, so I cannot adjust my antenna

Unregistered guest

Posted on Saturday, July 18, 2009 - 08:48 pm:

Same problem in 60561. signal was fine on all 11 channels until above 2-3 weeks before transition, then intermittent signal, then after transition no signal. purchase signal booster, got better, but still very intermittent. Seems to work better after 10-11PM? No problems with other channels. How can I donate when I can't see the pledge drives?


Posted on Sunday, July 12, 2009 - 11:24 am:

I've never had a problem with WTTW's signal in 25 years of living in 60466 -- until July 10th. (Have not had any signal problems at all with any channels since the initial transition.) Why should I give money to PBS if they let this happen and don't even have a message on their phone lines addressing it?

Unregistered guest

Posted on Friday, July 10, 2009 - 08:18 pm:

Friday evening July 10 - Everything was fine until now. Now TV does not receive any of the 11 channels. A channel search does not find them. I live in Hyde Park, 60637 zip code. What's up?

Unregistered guest

Posted on Wednesday, July 08, 2009 - 11:52 am:

Haven't been able to receive WTTW or any station broadcasting from the Sears tower. NW Indiana location in wooded area. New antenna, tried with both converter box and new digital TV, spent hours aiming, scanning and double scanning with no result. Checked all wiring in house and bought amplifier - no result. This transition has been a nightmare. Conspiracy junkies might think that this was all an effort of cable companies to boost customer numbers.


Posted on Monday, July 06, 2009 - 09:02 pm:

After the June 12 transition, we received all four channel 11 stations. Then suddenly this week (July 5) they disappeared. A channel search does not locate them. Any suggestions?


Posted on Sunday, June 28, 2009 - 09:19 pm:

I'm in 60626 - Rogers Park neighborhood, and get very poor or no reception at all since the changeover on June 12. I hope this is just temporary and not related to our location!

Unregistered guest

Posted on Monday, June 22, 2009 - 11:18 pm:

Valparaiso, IN. Lost WTTW Digital signals. Used to come in with no problem. For approx. 2 weeks. no signals, all other Chicago stations are fine. What's up, did you drop power output or go to a highly directional array or something>??

Unregistered guest

Posted on Wednesday, June 17, 2009 - 03:16 pm:

We live in Indiana, and although we have had some difficulty receiving WTTW reliably we have always been able to get it. Until the DTV transition. Now we cannot receive the signal at all, despite being Comcast customers and having the converter box! What is happening with your signal, WTTW???? This is our favorite station and we have been long time members. We cannot be members of WTTW if we cannot receive the signal; thus, we have suspended our membership until this problem is resolved.


Posted on Monday, June 15, 2009 - 01:33 pm:

I called the FCC Help Line on 6/14/09 and they said it was WTTW problem. According the the FCC Rep, WTTW isn't sending a signal. The Rep said to keep scanning till the signal becomes available. What's up with that??

Lola M
Unregistered guest

Posted on Saturday, June 13, 2009 - 06:19 pm:

I had the same experience. I have an HDTV and set-top, rabbit-ear, UHF/VHF antenna and am not able to receive WTTW in digital. I live in the 60611 area. I'm sure it is an issue of interference, but I am able to get other local stations. It's very unfortunate.


Posted on Saturday, June 13, 2009 - 05:42 pm:

I have been rescanning for the last three days. I am not receiving local key channels including WTTW11; I am at zip code area 60656. I call for technical support and they were NO help at all. I would very much want this resolve. Is there any recommendations or other suggestions?

Jack g

Posted on Saturday, June 13, 2009 - 03:27 pm:

I,also,cannot receive channel 11 over an mast antenna to a new Digital TV.I received a new channel 13.1(WOCK-LD)that is coming over the antenna.This channel was not available over a TV w/rabbit ears and channel 11 was available.The Comcast cable connection was fine.

Diane Hunt
Unregistered guest

Posted on Friday, June 12, 2009 - 01:14 pm:


We are also unable to receive WTTW11 analog signal. Our zip code is 60067. In addition, we also rescanned the channels and played with our attennae. All the other channels are working just fine but no WTTW.

Unregistered guest

Posted on Friday, June 12, 2009 - 09:15 am:

I should add that we always had a strong WTTW11 analog signal in Zip Code 60016.

Unregistered guest

Posted on Friday, June 12, 2009 - 09:05 am:

While the transition to digital has been smooth for most programs, we do not receive wttw11 any more. I rescanned the channels in automatic mode but wttw11 did not appear.

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