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If you receive WTTW through an antenna or "rabbit ears" and you currently do not subscribe to cable or satellite, you have 3 options:

1. Purchase a converter box for each television set in your home that receives TV signals through an antenna.

2. Or, purchase a new television set with a built-in digital tuner.

3. Or, subscribe to cable or satellite that carries the channels you want to watch.

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DTV Transition » aspect ratio irregular on WTTW

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Jacqui Neurauter

Posted on Thursday, October 10, 2013 - 04:51 pm:

This year I have noticed a problem with the aspect ratio on Channels 11 and 20. Part of the picture is missing on each side. This shows up on talk shows when part of a person's name is missing. I've tried every type of setting on the TV, but nothing changes. Some programs are worse than others. The TV manufacturer said it was a cable problem. Comcast told me it is a TV problem. What is the truth? Is there anything I can do to correct this?

I appreciate any insights on this.
Jacqui

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