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Chicago Works

Chicago
Works

What does it take to keep Chicago running?

What does it take to keep Chicago running? Chicago Works goes behind the scenes to explore the massive operations and fascinating jobs that power the city. Join host Geoffrey Baer as he meets the people behind the infrastructure, from the operators who raise the 1,500-ton bridges to the crew that maintains Wrigley Field's iconic scoreboard. Discover the intricate, often unseen work that happens every day—from inside Metra's busy control center to the special effects set of "Chicago Fire."

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Chicago has long stood at the center of America’s labor story. From the rail yards to the stockyards, the city’s workers fought for fair pay, safer conditions, and the right to organize, often at tremendous personal risk. Their struggles were not always peaceful; strikes and protests in Chicago sometimes erupted into deadly clashes between workers, strikebreakers, and authorities. But these key moments in Chicago labor history also inspired change and helped influence the broader labor movement... Continue reading

From the Show

 
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Inside a Chicago River Bridge House: asset-mezzanine-16x9

Inside a Chicago River Bridge House

It takes a whole team to lift a bridge on the busy Chicago River.

Geoffrey Baer talks with members of Chicago’s bridge crews, who work in and around Chicago River bridge houses, which raise downtown bridges to allow sailboats and other tall vessels to travel to and from Lake Michigan. At their command, 1,500 tons of metal and concrete are hoisted with the bridge’s impressive mechanisms.

 

 
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The Staggering Logistics of a Suburban UPS Facility: asset-mezzanine-16x9

The Staggering Logistics of a Suburban UPS Facility

Hodgkins, Illinois is home to the largest UPS ground sorting facility in the country.

Geoffrey Baer visits the largest UPS ground-sorting facility in the country, located in Hodgkins, Illinois. The facility employs 7,000 people and spans 1.5 million square feet. A single package’s journey takes just five minutes to go through the facility’s mostly automated system before being loaded onto a truck.

 

 
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What Does It Take to Keep Wrigley Field Running?: asset-mezzanine-16x9

What Does It Take to Keep Wrigley Field Running?

Inside the Friendly Confines, a skilled crew keeps Wrigley Field running on game day.

Inside the Friendly Confines of Wrigley Field, a skilled crew maintains the iconic elements of the ballpark, such as the ivy-covered outfield wall and the old-fashioned, manual scoreboard.

 

 
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Training Belugas and Salting the Tanks at the Shedd Aquarium: asset-mezzanine-16x9

Training Belugas and Salting the Tanks at the Shedd Aquarium

Meet the people who keep the Shedd Aquarium’s animals healthy and the tanks salty.

Geoffrey Baer feeds the whales at the Shedd Aquarium, where he meets a trainer who shares her love of the belugas. And we meet the operator who makes 9,000 gallons of salt water per day.

 

 
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The Control Center that Keeps Metra on Track: asset-mezzanine-16x9

The Control Center that Keeps Metra on Track

Every day, Metra’s busy control center directs 700 commuter trains across 11 lines.

Every day, Metra’s busy control center directs 700 commuter trains across 11 lines. Geoffrey Baer meets the dispatchers who send the signals that direct the trains and rides along with a train engineer in a locomotive.

 

 
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The Chicagoans Reviving Gold-Leaf Sign Painting: asset-mezzanine-16x9

The Chicagoans Reviving Gold-Leaf Sign Painting

Andrew and Kelsey McClellan have revived the delicate, nearly-lost art of gold-leaf sign painting.

One of Chicago’s last gold-leaf sign painters, Robert Frese, shared gilders’ guarded secrets with Andrew and Kelsey McClellan. The McClellans have revived the delicate, nearly lost art of gold-leaf sign painting in Chicago, adorning businesses with their shimmering work.

 

 
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Wigs, Props, and Other Magic at the Lyric Opera: asset-mezzanine-16x9

Wigs, Props, and Other Magic at the Lyric Opera

Meet a wigmaker, prop master, and conductor at the Lyric Opera.

Geoffrey Baer meets one of the full-time wigmakers at the Lyric Opera, where he also gets to try on his own wig. Plus, a prop master shows off his expertise in illusion, and acclaimed maestro Enrique Mazzola demonstrates how the conductor brings the whole production together.

 

 
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Rat Race! Rodent Control in Chicago’s Alleys: asset-mezzanine-16x9

Rat Race! Rodent Control in Chicago’s Alleys

Two rodent control workers patrol Chicago’s alleys looking for telltale signs of rats.

Two rodent control workers show Geoffrey Baer the telltale signs that rats have taken up residence in one of Chicago’s alleys. An innocent gap in the pavement or a crack in a trash can might signal that rats are afoot. And we learn that an uncovered trash can is the number one invitation to a rat party.

 

 
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Early Mornings at the Chicago International Produce Market: asset-mezzanine-16x9

Early Mornings at the Chicago International Produce Market

While Chicago sleeps, employees at the International Produce Market start their day.

The workday starts very early at the Chicago International Produce Market, located on the city’s Southwest Side in the Pilsen neighborhood. In the warehouse, wholesalers set about gathering every kind of produce imaginable shipped from farms all across the country to load onto trucks for delivery.

 

 
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Sorting Recyclables in Back of the Yards: asset-mezzanine-16x9

Sorting Recyclables in Back of the Yards

Go inside a recycling facility in Chicago’s Back of the Yards neighborhood.

The city of Chicago has room for improvement when it comes to recycling. Chicago has one of the lowest recycling rates of cities across the country at approximately 10%. But for the recyclables that do make it to the right place, the sorting facility in Chicago’s Back of the Yards neighborhood is a mind-boggling mostly automated operation.

 

 
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From Basketball Court to Hockey Rink at the United Center: asset-mezzanine-16x9

From Basketball Court to Hockey Rink at the United Center

It takes a quick crew to transform the United Center’s basketball court into a hockey rink.

Did you know that there’s always ice under the floor during a Chicago Bulls basketball game? Geoffrey helps the United Center’s crew transform the court into an ice rink and then hitches a ride on the Zamboni.

 

 
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Faking Fire on the Set of "Chicago Fire": asset-mezzanine-16x9

Faking Fire on the Set of "Chicago Fire"

How does the crew of “Chicago Fire” make a convincing – but safe – set?

How does the crew of NBC’s "Chicago Fire" set the scenery on fire every week without burning down the studio? Geoffrey Baer goes behind the scenes of the show to see how the special effects wizards make television magic happen.

 

 
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Digital Exclusives

The Keepers of the Chicago Rat Hole

What happened to the Chicago Rat Hole? One city department sought to preserve it.

In 2024, a mysterious imprint of a rodent on a city sidewalk became a viral sensation. Recently, a team of researchers determined that the imprint is likely that of a squirrel. Regardless of the rodent in question, the Department of Streets and Sanitation, which is also tasked with rodent control, has sought to preserve what was initially dubbed the Chicago Rat Hole.

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The Keepers of the Chicago Rat Hole: asset-mezzanine-16x9

The Keepers of the Chicago Rat Hole

What happened to the Chicago Rat Hole? One city department sought to preserve it.

In 2024, a mysterious imprint of a rodent on a city sidewalk became a viral sensation. Recently, a team of researchers determined that the imprint is likely that of a squirrel. Regardless of the rodent in question, the Department of Streets and Sanitation, which is also tasked with rodent control, has sought to preserve what was initially dubbed the Chicago Rat Hole.

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Behind the Scenes of "Chicago Fire": asset-mezzanine-16x9

Behind the Scenes of "Chicago Fire"

Geoffrey Baer gets a behind-the-scenes look at the set of "Chicago Fire."

Geoffrey Baer gets a behind-the-scenes tour of the set of "Chicago Fire." Geoffrey visits the studio space on the city’s southwest side, where he also gets the chance to sport firefighter gear.

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The Quiet Artistry of the Music Box Theatre's Projectionists: asset-mezzanine-16x9

The Quiet Artistry of the Music Box Theatre's Projectionists

Meet the projectionists keeping movie magic alive at Chicago’s Music Box Theatre.

At Chicago’s historic Music Box Theatre, two skilled projectionists, Rebecca Lyon and Julian Antos, keep old-school movie magic alive in a quiet booth above the theater.

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Meet a Rooftop Beekeeper on Chicago’s West Side: asset-mezzanine-16x9

Meet a Rooftop Beekeeper on Chicago’s West Side

Thad Smith runs the Westside Bee Boyz on Chicago’s West Side.

On a rooftop on Chicago’s West Side, beekeeper Thad Smith tends to some of his hives. Discover the buzz behind his beekeeping business.

Geoffrey Baer interviews Eve Ewing for his spring 2026 program, Riding the Rails, while a camera operator and boom mic operator walk backwards.

Behind the Scenes with Geoffrey Baer

One of the things I love about my job is that it’s different every day, and I get to meet and talk to fascinating people across Chicago’s many neighborhoods and suburbs. Chicago Works took us near and far to meet the people whose everyday work keeps our city humming. So we thought it was only fair to turn the tables and give you a behind-the-scenes look at our own work here at WTTW.

Lead support for Chicago Works with Geoffrey Baer is provided by The Negaunee Foundation. Lead corporate support is provided by BMO.

Major support is provided by the Susan and Stephen Baird Family Foundation and other generous sponsors.